As soon as you receive your new or replacement credit card, don’t forget to check if you have received all your supplementary cards, if any.

What to do?

  • Inspect the contents of the package as soon as you receive it. Ensure that all cards requested are included.
  • If you suspect that your package has been tampered, or if there is a missing card from the package, contact Metrobank’s Customer Service Hotline immediately.