We are in the business of providing fast, reliable, and secure payment facilities. Our portfolio of payment solutions includes Point-of-Sale (POS) terminals, Online Payment Gateway, mobile POS, and Loyalty. With our nationwide reach and robust infrastructure and technology, we are well-positioned to assist in growing a merchant’s business.
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Safe, secure, and open for business.
Merchant Services
our products
Metrobank Internet Payment Solution
Credit card payment solution for internet transactions via Mastercard Gateway Service (MIGS). It enables online merchants to accept secure card payments that are authenticated by Mastercard Secure Code and Verified by Visa.
Have an online shopping page? Inquire about our services. Email [email protected].
Auto Debit
Merchants can set up automatic payments for their customers via their credit cards. This facility allows collection of monthly recurring fees and charges as memberships, subscriptions, insurance premiums and utility bills via auto-debit arrangement.
Need to collect periodic payments? Ask us how. Email [email protected].
M Swipe (mobile POS)
A payment solution that allows merchants to accept card transactions with their smartphones or tablets. This gives them the convenience and mobility to accept card payments anytime, anywhere.
Anyone with a business and a Metrobank account can enjoy the benefits of M Swipe. Click here for details.
Mail Order & Telephone Order
A payment facility that allows credit card acceptance for purchases made by phone or mail. It gives access to a wider customer base and increased sales potential.
Email [email protected] for details.
QR Payment
Metrobank has partnered with China’s top digital payment providers, Alipay and WeChat Pay, enabling local merchants* using Metrobank’s payment platform to accept mobile payments from thousands of visiting Chinese consumers in the country.
FAQ
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How can merchant services help my business?
Enhance customer experience
- Process Visa and Mastercard transactions in a matter of seconds with our cutting-edge terminal fleet.
- Provide VIP treatment from pay-at-table to priority check out transactions with our wireless terminals. Take the terminal wherever a delivery needs to be made for flexible payment options.
Improve cash management
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Enjoy nextday crediting of total credit card sales.
- Transactions on a Metrobank terminal settled by 10:00 PM will automatically be credited to your nominated Metrobank account on the next banking day.
we’ve got the basics covered
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Orientation and Training
- Upon terminal deployment, Metrobank holds sessions with users on Visa and Mastercard acceptance procedures, security features, and the latest fraud prevention tips.
- Frequent trainings are held for your staff on how to efficiently process card transactions, end-of-day settlement routines, and terminal functions.
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24/7 Authorization Center
- Our 24/7 Authorization Center is always there to help with card approval needs.
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Merchant Helpdesk
- Our Merchant helpdesk can assist merchants for problems encountered and for request for supplies.
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EMV Compliance
- Our terminals are Europay, Mastercard, Visa (EMV)chip card-compliant for maximum fraud and chargeback protection. They also accept processing of Visa and Mastercard EMV chip cards.
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Payment Reports
- We provide regular reports for easier reconciliation.
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What types of credit cards are accepted by Metrobank POS?Metrobank accepts both local and international Visa and Mastercard credit and debit cards
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What is the minimum monthly credit card sales? What if a merchant does not meet it?Metrobank offers variable options to suit your needs. We can also tailor fit our services depending on your business requirements.
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Will a merchant be taught how to use the machine?Yes. Metrobank will conduct merchant orientation about card acceptance and fraud awareness.
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Where can a merchant get terminal supplies?Metrobank will provide supplies to a merchant based on Merchant’s Agreement.
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How will a merchant know that payment has been made?You may check directly your nominated Metrobank deposit account. You will also receive payment reports either via email or registered mail.
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When will merchant payments be credited to Metrobank accounts?Payments will be credited on the next banking day.