Department – Unit: Business Technology
Responsibilities
The position is responsible for providing general and routine technical support to a broad range of installation, patching, configuration, and updates to Operating Systems and non-OS vendor application requiring the ability to research, analyze, and resolve problems effectively to meet established performance metrics.
Span of Control
No Direct Reports
Requirements
- Must have a Bachelor’s Degree in Computer Science/Engineering, Information Technology/Management or equivalent field
- Has 2-3 years of work related experience in IT Technical Support Management
- Knowledgeable in Credit Card Systems is an advantage
- Knowledgeable in Information Technology Infrastructure Library (ITIL)
- Knowledgeable in Payment Card Industry Data Security Standard (PCI-DSS) and other applicable standards
- Demonstrated ability to leverage appropriate technical tools to perform day-to-day tasks, root-cause analysis and service restoration (such as backup, restore, failover, log interpretation, and performance monitoring)
- Knowledgeable in vmWare infrastructure
- Knowledgeable in storage administration
- Knowledgeable in Non-Windows operating system (RedHat and Oracle Linux)
- Proficient in installation & troubleshooting of desktops, laptops, servers, storage
- Knowledgeable in scripting and automation (Cron, TaskScheduler, Powershell, Visual basic and Batch file)
- Knowledgeable in MS SQL and Oracle databases is an advantage
- Proficient in managing Windows 7, Windows servers and other Non-Windows operating system
- Strong background in Client server management including Active Directory, Email Systems, Applications and Web
- Knowledgeable in Local and wide area Networking
- Has applied strong analytical skills to review information and formulate alternative solutions to problems
- Has demonstrated ability to adapt and stay current with changing technology, in both hardware and software
Apply Now
Send your resume to [email protected] or
Metrobank Card Corp. Center, 6778 Ayala Avenue, Makati City