Department – Unit: Human Resources

Responsibilities

The job holder is expected to develop, facilitate and evaluate corporate (in-house and out-sourced) learning programs for the company. S/he will manage the whole training cycle from TNA, training delivery, training metrics management, evaluation and post-reviews.

The position is responsible for developing, managing and administering performance management, VMV & strategies cascade, online e-learning, leadership & management development programs, and talent management program of the company.

Span of Control

No direct reports

Requirements

  • Bachelor’s degree in Behavioral Science/Psychology or related discipline.
  • With at least 10 years experience as a Training Manager managing organization wide learning initiatives such as Performance Management (KRA methodology, performance appraisal and performance rating), Competency Analysis, developing and facilitating soft skills, behavioral, functional and leadership courses/programs.
  • Has at least 7 year experience in people management or managing work groups
  • With above average facilitation skills
  • Excellent oral and written communication skills in English, concise and clear speech, no glaring grammatical errors
  • Certification from SGV-DDI, Ateneo CLCI, or other known training institutions in developing, facilitating and evaluating training programs an advantage
  • Experience in a Credit Card Company or experience in handling a credit card/financial account/program from a Call Center or BPO set-up is an advantage

 
Apply Now

Send your resume to [email protected] or
Metrobank Card Corp. Center, 6778 Ayala Avenue, Makati City