Department – Unit: Human Resources
Responsibilities
The job holder is expected to develop, facilitate and evaluate corporate (in-house and out-sourced) learning programs for the company. S/he will manage the whole training cycle from TNA, training delivery, training metrics management, evaluation and post-reviews.
The position is responsible for developing, managing and administering performance management, VMV & strategies cascade, online e-learning, leadership & management development programs, and talent management program of the company.
Span of Control
No direct reports
Requirements
- Bachelor’s degree in Behavioral Science/Psychology or related discipline.
- With at least 10 years experience as a Training Manager managing organization wide learning initiatives such as Performance Management (KRA methodology, performance appraisal and performance rating), Competency Analysis, developing and facilitating soft skills, behavioral, functional and leadership courses/programs.
- Has at least 7 year experience in people management or managing work groups
- With above average facilitation skills
- Excellent oral and written communication skills in English, concise and clear speech, no glaring grammatical errors
- Certification from SGV-DDI, Ateneo CLCI, or other known training institutions in developing, facilitating and evaluating training programs an advantage
- Experience in a Credit Card Company or experience in handling a credit card/financial account/program from a Call Center or BPO set-up is an advantage
Apply Now
Send your resume to [email protected] or
Metrobank Card Corp. Center, 6778 Ayala Avenue, Makati City