Department – Unit: Credit Operations/ Collections & Recoveries

Responsibilities

The position is responsible in maximizing the performance in the Overlimit/Front-end & Skips Collections team by effectively meeting all call quotas and increasing overall company’s performance and profits through efficient collections strategies and programs. The position is also responsible for managing compliance and risk action items within approved group policies and guidelines.

He/She is responsible in monitoring performance of external skip tracing service provider/s including account endorsements.

Span of Control

No Direct Reports

Requirements

• Bachelor’s degree holder ; preferably graduate of business course
• At least 2 years experience in collections, preferably from a credit card company or bank
• At least 1 year in supervisory/managerial role
• Proficient in the following Microsoft applications : Word, Excel and Powerpoint

 
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Metrobank – Consumer Business Sector
6778 Ayala Avenue, Makati City