Department – Unit: Collections & Recoveries - Inhouse Collections - Overlimit/Frontend

Responsibilities

The position is responsible in maximizing the performance of the Overlimit, Front-End & Skips Collections team by effectively meeting all call quotas and increasing overall company’s performance and profits through efficient collection strategies and programs. The position is also responsible for managing compliance and risk action items within approved group policies and guidelines.

He/She is also responsible in monitoring performance of external skip tracing service provider/s including account endorsements.

Span of Control

Direct Reports: Collection Assistants- Overlimit, Front-end & Skips
Indirect Reports: External skip tracing service provider/s

Requirements

• Bachelor’s degree holder; preferably graduate of business course
• At least 2 years experience in collections, preferably from a credit card company or bank
• At least 1 year in a supervisory/managerial role
• Proficient in the following Microsoft applications: Word, Excel and PowerPoint

 
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Send your resume to [email protected] or
Metrobank Card Corp. Center, 6778 Ayala Avenue, Makati City