Department – Unit:Collections & Recoveries

Responsibilities

The job holder supervises Midrange agents to ensure that all collection activities are conducted in accordance with performance and productivity standards and within guidelines. He/She participates in team planning for appropriate strategies to drive and sustain improvement and to achieve collection goals. He or She is also responsible in monitoring performance of external service provider including account endorsements.

Direct Report

Collection Assistants- Mid-range

Indirect Report

External Collection Agencies

Requirements

• Bachelor’s degree holder; preferably graduate of business course
• At least 2 years experience in collections, preferably from a credit card company or bank
• At least 1 year in a supervisory/managerial role
• Proficient in the following Microsoft applications: Word, Excel and PowerPoint

 
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Send your resume to [email protected] or
Metrobank Card Corp. Center, 6778 Ayala Avenue, Makati City