Department – Unit: Customer Service - Fulfillment

Responsibilities

The position is responsible for responding and attending to correspondences or requests sent via e-mail, chat, or social media post and other internal applications like CRM, and fulfilling, processing or resolving requests contained therein within set standards while providing feedback in a timely manner.

Span of Control

No Direct Reports

Requirements

• Bachelor’s degree holder.
• Proficient with various software applications including MS Word, Excel and PowerPoint.
• Proven good to excellent comprehension and communication skills, both written and verbal.
• Experience in dealing with external customers , via phone and email correspondence is an advantage.
• Willing to extend hours, rotating work shifts on weekends and holidays

 
Apply Now

Send your resume to [email protected] or
you may walk-in and take our exam every Wednesdays (8:30am or 1:30pm) and Fridays (8:30am).
Metrobank Card Corp. Center, 6778 Ayala Avenue, Makati City