Get automatic worldwide insurance for online item purchases with E-Commerce Protection. Get coverage for losses such as incomplete or wrong item delivered, defect or damage in delivery, and non-delivery of online goods purchase. To file a claim, simply go to https://ph.mycardbenefits.com
Your contactless credit card enables secure and faster paperless payments anywhere with a simple tap on any contactless-enabled card terminal with the contactless symbol
Enjoy quicker transaction times without the need to sign for everyday purchases worth Php2,000 and below.
Your Metrobank credit card has an embedded chip that can protect you from credit card fraud due to cloning - an occurrence when your personal and account information are copied and transferred to a fake card.
Get discounts, free gifts and great deals with your Metrobank credit card at our M Here partner establishments.
FREE 1st Supplementary Card
Enjoy a perpetually waived annual fee for your first assigned supplementary card so you can share all Metrobank Platinum Mastercard credit card privileges for free.
- First supplementary card is FREE for life. Share your credit card benefits with your loved ones and still manage their spending. Find out more.
Table of Fees and Rates
These fees and rates are for services or facilities made available to the cardholder and for the maintenance and administration of any balance or transaction on the card. These are the
applicable fees and rates as of November 3, 2020.
Avail of the 0% installment program from a wide range of merchant establishments. Use the installment facility to pay big ticket items like appliances, gadgets, tuition, hospital bills, travel fare and accommodations at 3, 6, 9, 12, 18 and 24 monthly installment terms.
- Earn Reward Points each time you use your Metrobank Peso Platinum Mastercard. With our generous Rewards Program, you earn 1 point for every Php20 you spend on your card, so you can be on your way to earning points faster and redeeming exciting items from our rewards catalog.
- You can also earn triple (3) rewards points when you purchase at Rustan’s Department Store. Click here for details.
Global Emergency Services
Get worldwide assistance 24/7 on the following credit card-related needs:
- Emergency Lost/Stolen Card Reporting
- Emergency Card Replacement
- Emergency Cash Advance
To avail of the above services, log on to
www.Mastercard.com or just call the dedicated toll-free number at 1-800-307-7309 for United States or 1-636-722-711 for other countries.
24-Hour VIP Customer Service
For faster and more personalized service, your Metrobank Peso Platinum Mastercard gives you immediate access to a live customer service officer for any of your credit card concerns. Simply call the following numbers:
VIP Customer Service (632) 88-700-707
Domestic Toll-free 1-800-10-8700-707
International Toll-free 800-8-700-0707
24-Hour VIP Concierge Service
With Metrobank Peso Platinum Mastercard's Concierge Service taking care of you, you'll always be assured that there's someone you can depend on to handle things, like getting a reservation at the newest "it" restaurant. Simply dial (632) 88-700-707 to avail of any of the following services:
- Dining Referral and Reservation Assistance
- Hotel Referral and Reservation Assistance
- Flower and Gift Delivery Assistance
- Golf Course Referral and Performance Assistance
- Special Events and Performance Assistance
- Car Rental and Limousine Referral and Reservation Assistance
- Messenger Service Assistance
- Courier Service Assistance
- Business Services (International assistance only)
- Salon Reservation (domestic assistance only)
Value added services
- Bills2Pay: Pay for your utilities with ease through your Metrobank Peso Platinum Mastercard. Find out more.
- Balance Transfer: Enjoy easy installment payments at low interest rates when you transfer your other card balances to your Metrobank Peso Platinum Mastercard. Find out more.
- Cash2Go: Get fast cash against your credit limit and pay in easy monthly installments using your Metrobank Credit Card. Find out more.
- Cash Rush: Get instant cash when you need it via ATM. Find out more.
- MTXT – Balance inquiry via text message: Convenience made even easier. Check your credit balance using your mobile phone through MTXT. Find out more
- Payment Channels: You can now pay your credit card bill safely and conveniently from these payment channels. Click here for details.
- MSOA: Get your statement sooner via email. Enroll in MSOA! Click here for details.
- M Connect: Metrobank – Cards and Personal Credit is proud to be the first in the Philippine banking industry to introduce M Connect, an innovative and automated voice, text, and email payment verification service that helps us connect better with you.Click here for details.
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